Palms by Aaniya

Shipping Policy

• Ready products will be shipped in 1-2 working days
• Products which are manufactured post order will be shipped in 4-5 working days
• A general idea for shipping and delivery shall be hopefully fulfilled in 7-10 working days in a perfect scenario
• Shipping and delivery for orders outside India will be shipped as scheduled. The delivery date will be updated from our end once the courier provides an estimate

Disclaimers

• We are not liable for delays which are caused by external factors. Our support team is available to share updates

Returns Policy

• Damaged box/product? Share an unboxing video for evidence to be eligible for a return or a replacement
• The above video will be compared with packing video shared by the product partner
• The video needs to be shared within 8 hours of delivery for us to handle the grievance

• All products are ineligible for a return.
• Incase the product is damaged in transit a replacement will be sent to handle the mishap*

Read shipping policy for reference

• Orders will not be cancelled once ready to be shipped
• No return or replacement without proper evidence in place